Monday, December 17, 2007

What We Want to See

Now that we've established the facts of what is in play here, as well as where we stand and why, we are ready to detail what it is we want to see from Atari.

First, we want to see Atari come to terms with the fact that their code is faulty. As nice as it is to save face, it is too late for Atari to pretend that its faulty code isn't a reality. We are aware of Nintendo giving Atari information on how to fix the problem (on top of acknowledging that the problem exists), and it is disrespectful towards the customers to treat those seeking truth as if they are ignorant with such avoidance tactics. We are not fooled, and we want Atari to own up to its mistakes.

After that, we want Atari to stop telling consumers to buy additional hardware that they do not need. There is no reason to cause a customer to buy things that will not help them, especially since Atari sees no profit from the movement of wired networking adapters.

Next, we want to see Atari make a press statement that actually publicizes the brokenness of the online play in its game. It is unfair to continue to promote a game as having online play when the gameplay is fundamentally broken.

Finally, and most importantly, we want to see Atari fix its code. Though we want to see Atari act responsibly towards the public by doing the things mentioned above, many customers will forgive them for quietly putting out the fix if the fix is actually released. We do not want to pay for replacement discs or downloaded patches, but this should be a given. We are willing to forgive these things, and we will remain loyal customers of Atari, if Atari follows Nintendo's advice and makes the game playable.

In short, we want to see Atari live up to its claims or change them.

Readers, in a respectful manner, please continue to seek out a fix for Dragon Ball Z: Budokai Tenkaichi 3's online play.

Gaming companies, particularly Atari, we are not dogs that will roll over on command. If you want our respect, please respect us; make good your claims if you want our continued patronage.

In all due respect.
-Kendrik

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